Mercury Marine’s primary design, manufacturing, and sales/service operations in Fond du Lac, Wis., were recommended for recertification to the ISO 9001 international quality systems standard, according to the company.
The recertification process takes place every three years. Mercury Marine is the only marine engine manufacturer to be 100 percent ISO 9001-certified.
The recent audit consisted of an in-depth analysis of all aspects of the business processes by two auditors from Det Norske Veritas (DNV) Certification. DNV is one of the world’s largest ISO 9001 registrars and has North American headquarters in Katy, Texas.
The auditors made note of the comprehensive implementation of the ISO 9001 principles at Mercury, and that an overall dedication to quality systems and customer satisfaction was apparent in all business activities.
“I would like to thank all Mercury employees for the strong showing,” said Mercury Marine president Mark Schwabero. “Our dedication to the principles of continual quality improvement and customer satisfaction will help us through the current economic crisis, and will give us a position of strength both now and as the boating industry recovers. It is clearly the right thing to do.”